Tom and I just want to say a big thank you for all the wonderful work you did putting together what was a complex trip for Tom myself and our sons. Our trip to New York, Los Angeles and Canada was seamless you had literally thought of everything & my sons ongoing trip to the ski fields in Canada was a great success being rather new to traveling alone he found every step clearly planned out and easy to negotiate. His accommodation was perfect and as usual everything ran like clockwork - we will of course not hesitate to contact you to organise our next trip and would recommend you highly to anyone considering a holiday.
We have used Tracey on many occasions for our family holidays and we have found her advice and knowledge to be very valuable and ‘money can’t buy’, whereby it has most definitely enhanced our enjoyment once we are at our destination. This could be something as simple as timings of flights that suit our kids ages or advice on other countries checking in policies to advice on specific knowledge of hotels so that we are booked in to the most suitable and convenient for our family needs. She is always conscious to offer a variety of price ranges and educates us on the benefits of each that allows us to make easy decisions when travelling inter-state or overseas on holiday. Everyone knows that feeling when you are tired from travelling and are either in a taxi or shuttle bus on the way to the hotel/resort with the thought being ‘I hope our hotel/resort/place/room is nice and is what we are expecting’….well I can honestly say that any holiday Tracey has booked us on every place has over delivered on this and once we walk through the door or in to the complex we are immediately impressed, never stressed and are so happy with choices that Tracey has advised and booked us in to. Tracey also works tirelessly on our behalf to obtain the best deal she possibly can which might be pricing, seating on flights, any upgrade possibilities that all contribute to an enhanced holiday experience. I have enjoyed using Tracey’s expertise so much so that I now use her to book on behalf of our clients as I know she is great on timelines/deadlines and is very professional when representing our company and understands that service is a very important part of people’s travel experience whether or not it is from a personal or corporate perspective
I have great pleasure in recommending Tracey Martin for any corporate or personal Travel Planning. I have arranged travel for both business and pleasure with Tracey over a number of years. Tracey is very quick to grasp the brief and understand the connections. I find Tracey is reliable, focussed and diligent with every itinerary presented to her. Her friendly & reliable nature makes her a pleasure to deal with. Her experience is very wide ranging and well-rounded having worked in the corporate environment prior to setting up her own consultancy. Being at the coal-face and invested in her consultancy now she understands the necessity for reliable communication and sound delivery. I have no hesitation in acting as a referee should anyone wish to investigate Tracey’s credentials further.
TYS takes pride in providing exemplary service to every one of our clients, and we make the effort to learn as much about you as possible.
We assemble every itinerary with your preferences in mind, including: seating preferences, dietary requirements, favourite hotels/destinations – anything that is even remotely relevant to your travel. We can always be reached (24/7) to help with your travel itinerary.
If you need us, we will be there.Phone: +61 2 9907 0211