TYS is a boutique Travel Agency located in Balgowlah on Sydney’s Northern Beaches. Evolving from a background of 45+ years of collective experience in the Travel Industry, Caroline and the TYS team pride themselves in attention to detail and meticulous service.
Caroline grew up in Belfast, Northern Ireland. From the beginning Caroline has travelled the globe – she is thrilled to have visited 7 out of the 7 continents having visited Antarctica last year.
Caroline’s industry experience spans: Airlines, Corporate Hospitality, Travel Agency Management, Travel Wholesalers and Sales & Marketing for North America.
Caroline, her husband and 3 children enjoy continual wanderlust – “I have always believed one should not wait for that “Someday” to begin living your Bucket List. Check in with me at TYS today…
Belfast, Northern Ireland
Favourite Travel Tip
Leave all of your unnecessary gadgets at home. Be present!
Alastair grew up in the west of Scotland before moving to London to start his travel career. Alastair and his wife Susie have 3 children and lived in New York, Rome, Toronto, Auckland and Melbourne before moving to Sydney’s Northern Beaches in 2002.
Alastair has been in the travel industry all his career working for British Airways, Air New Zealand and Qantas before moving into the leisure travel industry in Sydney managing companies in the Helloworld group and the cruise industry.
Alastair has visited over 60 countries and, as a bit of a cruise specialist, has sailed on 37 cruise ships and spent 225 nights at sea!
With a love of travel and a commitment to inspire people to explore the world, Alastair’s management of his own travel agency is an ideal way to use his extensive experience to help people discover the wonders of the world.
A Nile Cruise
Favourite Travel Tip
Always have a holiday booking to look forward to!
Although born in England, Catrina grew up in Canberra and Perth before moving to Sydney’s Northern Beaches with her husband and 2 daughters in 2001. Catrina’s travel career spans over 30 years, with experience in European river cruising, insurance and a renowned Sydney luxury travel specialist.
Catrina has travelled extensively and loves helping clients with tailor-made itineraries, searching for boutique hotels and unique experiences.
Catrina is an accredited CLIA Master Cruise Specialist and one of the Top 100 Cruise Professionals in Australia. Whether you are looking for a small ship luxury cruise in Europe or an expedition journey to Antarctica or the Galapagos, Catrina has the knowledge and expertise to find the perfect cruise for you.
Favourite Travel Tip
Book as much as you can before you go
Susie grew up in Helensburgh in the west of Scotland. She moved to London to join British Caledonian and worked as a flight Attendant before joining British Airways, travelling internationally as a First and Business Class Stewardess.
Susie travelled the world with Alastair as he followed his airline career and had 3 children born respectively in New York, Toronto and Auckland!
Susie loves to cook and is responsible for catering in schools and after-school care in the local area. She is also a carer, helping older and disabled members of the community!
Susie has travelled extensively and is an expert in luxury and family travel!
Living in New York!
Favourite Travel Tip
Leave lots of time to get to the airport!
TYS takes pride in providing exemplary service to every one of our clients, and we make the effort to learn as much about you as possible.
We assemble every itinerary with your preferences in mind, including: seating preferences, dietary requirements, favourite hotels/destinations – anything that is even remotely relevant to your travel. We can always be reached (24/7) to help with your travel itinerary.
If you need us, we will be there.Phone: +61 2 9907 0211
"Catrina has acted as a travel adviser for our family for some years. My wife and I and our extended family have developed a very special and trusting relationship with her. First and foremost, she was patient and attentive to our needs and always prepared to devise another combination of arrangements to suit a change of plans or ideas. Nothing was too much trouble – she was always ready with fresh initiatives. Our travel plans each year were usually of three to four weeks duration and involved various modes of accommodation and travel. E.g. Self-drive around France involving self-catering Gites and the Orient Express to Venice, Perhaps Catrina’s most challenging task for us was to organise the charter of a Turkish Gulet to accommodate our extended family, twenty two people including two babies for ten..."
Richard Austen AO
"Tom and I just want to say a big thank you for all the wonderful work you did putting together what was a complex trip for Tom myself and our sons. Our trip to New York, Los Angeles and Canada was seamless you had literally thought of everything & my sons ongoing trip to the ski fields in Canada was a great success being rather new to traveling alone he found every step clearly planned out and easy to negotiate. His accommodation was perfect and as usual everything ran like clockwork - we will of course not hesitate to contact you to organise our next trip and would recommend you highly to anyone considering a holiday."
"Alastair's detailed knowledge of the cruise industry was invaluable in helping us decide which cruise to go on. Not only did he recommend the most appropriate company but also advised us on the best suite and what to do at each port. No question was too trivial for him and as a result we had a wonderful first cruising experience. His attention to detail and customer service are second to none. We would have no hesitation in recommending Alastair to anyone who wants knowledgeable, detailed and honest advice on their holiday plans."
Eric and Phyl Jelinek
"Catrina has looked after my travel for many years. She is proficient, thorough, helpful, friendly, professional and very knowledgeable. Catrina helped me organise an extensive round-the-world trip and I did not have one hiccup. If I needed questions answered she was always fast in her response. I would highly recommend her to any traveller."
"Our European holiday was just perfect. We had the best time and must say a big THANK YOU to Catrina for her help."
Jennifer & Jake